WooCommerce Customers Manager Plugin

The WooCommerce Customers Manager (WCCM) plugin extends the functionality of your WooCommerce store by providing comprehensive tools to manage customer data, track customer behavior, and enhance the overall customer management experience. With features such as customer stats, guest user conversion, customer blacklisting, and CSV export capabilities, this plugin helps store owners effectively monitor and engage with their customer base. Whether you want to analyze customer spending, manage orders, or convert guest users into registered ones, WCCM simplifies these tasks with an intuitive interface and powerful features.

Key Features

Detailed Customer List (Downloadable in CSV Format)

The plugin allows you to view a complete list of all registered customers, along with detailed information such as their personal data (address, email, phone number), registration time, total amount spent, and number of orders.

• Editable Customer Profiles: Admins can easily edit, delete, or add new customers directly from the customer list.
• Customer Activity: A “last order date” column helps you track when customers last interacted with your store.
• Export Functionality: The customer list can be filtered by time range and exported in CSV format for easy analysis and reporting.

Customer Details, Orders, and Product Stats

On the Customer Detail Page, you can view a customer’s full personal data, including billing and shipping addresses, as well as their order history and product stats. This page provides in-depth insights into customer activity, including:

• Order and Product Stats: Easily retrieve all orders placed by the customer and the products purchased, with the ability to specify a time range.
• Visual Charts: The plugin displays intuitive charts showing the most purchased products, total amount spent per time period, and average amount spent per order.
• High-Value Customers: WCCM identifies the most valuable customers over time or within specific periods, allowing you to target them with special promotions or coupons.

Guest Customers and Conversion to Registered Users

WCCM also tracks guest customers and offers the option to convert them into registered users:

• Guest Data Tracking: The plugin records guest customer information (using data from their last order), including their order history, products purchased, and other statistics, just like for registered users.
• Guest Conversion: Admins can convert guest customers into registered users with the click of a button. This can be done directly from the order page or the guest customer list page. Once converted, all previous orders are automatically associated with the new registered user.
• Automatic Conversion: Enable automatic guest-to-registered conversion after checkout. If the billing email is already associated with an existing registered user, the guest orders will be linked to that account.

Blacklist Customers

To prevent certain users from making purchases, WCCM allows you to blacklist customers by assigning them the Blocked Customer role. These users will no longer be able to complete any transactions in your store.

• Role Assignment: Admins can assign the Blocked Customer role directly from the customer profile or by using the role assigner tool in the customer list page.

Create New Customers Directly from Orders

WCCM makes it easy to create new customer profiles directly from the WooCommerce order page. Admins can fill out the customer’s information while creating a new order, save it, and convert them into a registered user without leaving the order screen.

Blacklist and Manage Roles

• Custom User Roles: The plugin allows you to assign custom user roles, such as “Blocked Customer,” to prevent certain users from purchasing products on your store.

Customer Segmentation and Reporting

Admins can filter the customer list by different criteria, such as time range or order value, and generate reports based on this data. The ability to download this information in CSV format further aids in customer segmentation, helping you tailor your marketing strategies to different customer groups.

Additional Features

• Easy-to-Use Dashboard: WCCM integrates seamlessly into your WooCommerce dashboard, providing an intuitive interface for managing customer data.
• Visual Data Representation: Charts and graphs on the customer detail page help visualize customer behavior, spending patterns, and product preferences.
• Email Notifications: During guest-to-registered conversions, an optional notification email can be sent to the new user containing their login credentials.
• Bulk Customer Import/Export: WCCM supports importing and exporting customer data in bulk, making it easy to migrate data or create backups.
• Blacklist Management: Quickly assign and manage blocked customers, preventing unauthorized users from completing purchases.
• Customizable Customer Data: Admins have the flexibility to add custom fields or modify existing ones for customer profiles.

Conclusion

The WooCommerce Customers Manager Plugin (WCCM) is an essential tool for WooCommerce store owners looking to enhance their customer management capabilities. By offering detailed customer insights, powerful guest-to-registered conversion tools, and flexible blacklist management, WCCM makes it easier to track, engage, and optimize customer interactions. Whether you’re managing a growing customer base or looking to improve customer loyalty through targeted campaigns, WCCM provides the data and tools you need to succeed.

Features Overview:

• Detailed customer list with editable profiles and export to CSV
• Customer order and product stats with visual charts
• High-value customer identification
• Guest customer management and conversion to registered users
• Automatic guest-to-registered conversion after checkout
• Blacklist customers by assigning the Blocked Customer role
• Create new customer profiles directly from the order page
• Filterable customer list by time range
• Bulk customer import/export functionality
• Customizable customer fields and roles
• Email notifications for customer registrations and conversions
• Full compatibility with WooCommerce